Webinar on Handling Conflict at Work

Last week we hosted a panel webinar on How to Handle Conflict in the Workplace. This left me thinking about one question in particular.

What do you do when the narrative in your head is completely different from the narrative in theirs?

It's such a good question. Because that gap - between what actually happened and what each side decided it meant - is often where conflict lives.

Something is said in a meeting. One person moves on. The other replays it for days, building a story: they don't respect me, I don't belong here, this isn't going to work.

Neither version is a lie - both feel completely real. But they're responding to different things: one to the facts, one to the interpretation of those facts. And by the time both sides are reacting to their own version of events, the original moment is almost irrelevant.

What our panelists kept coming back to was this: the conversation that would have taken two minutes at the start can take months to recover from if it's never had.

A huge thank you to my fellow panelists Mark A King, and Dr Austin Aloysius Tay for bringing such thoughtful, grounded perspectives to a topic that deserved exactly that.

And thank you to everyone who joined and made it a real conversation - your questions were the best part.

To request the recording or the presentation from this webinar, please click here: https://www.thenextrevolution.co.uk/contactus

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If you're a manager or HR leader working through exactly this kind of tension in your team - the gap between what happened and what people made it mean - this is the work I do. Feel free to reach out or follow along here for more on leadership, workplace relationships, and navigating the conversations that don't happen easily.

This post was written by Maryna Harrison. You can follow her here: https://www.linkedin.com/in/maryna-harrison/